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    Privacy Policy

    Last updated: August 18, 2026

    1. Introduction

    The Electric Soul Machine ("we", "us", or "our") operates this website (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit the Site, subscribe to our mailing list, use our contact tools, or interact with our content. By using the Site, you consent to the practices described here.

    2. Information We Collect

    2.1 Information You Provide

    • Newsletter & Mailing List: When you subscribe via the homepage signup form or the exit-intent popup, we collect your first name and email address.
    • Exclusive Stream Gate: On our gated content pages (such as /gate and /exclusive), we collect your first name and email address before revealing streamed content.
    • Contact / Voice Chat: When you use the voice AI chat widget on the Contact page, any information you share (such as your name, email, or message) is transmitted to our customer communication platform.

    2.2 Information Collected Automatically

    When you visit the Site, the following technologies automatically collect certain data:

    • Google Analytics (gtag.js): We use Google Analytics with the tag ID G-VLXZD4EYG2 to collect information about how visitors use the Site, including pages visited, time spent, referral source, and approximate geographic location. Google Analytics sets cookies (such as _ga and _gid) on your browser.
    • Meta (Facebook) Pixel: We use the Meta Pixel with pixel ID 1655247249246552 to measure the effectiveness of our advertising and to understand actions taken on the Site. The Pixel sets cookies (such as _fbp and fr) and may collect device and browsing data.
    • Chat & Form Tracking: When you submit a form, we send your submitted data, the page URL, your user agent, device type, and a generated session ID to our customer communication platform for lead tracking and follow-up.
    • Standard Server & Browser Data: We may automatically receive your IP address, browser type, operating system, and similar technical information.

    3. Cookies

    The Site uses cookies and similar technologies (such as local storage) to enable the features above. Cookies we use include:

    • Analytics cookies set by Google Analytics (_ga, _gid).
    • Advertising cookies set by the Meta Pixel (_fbp, fr).
    • Functional storage used to remember whether the exit-intent popup has been shown during your session.

    You can control or delete cookies through your browser settings. Disabling cookies may affect some features of the Site.

    4. How We Use Your Information

    • To send you newsletter updates, announcements, and exclusive content.
    • To respond to your inquiries submitted through the contact widget.
    • To track and analyze Site usage and improve the Site experience.
    • To measure and optimize advertising campaigns.
    • To deliver gated or exclusive content after you submit your details.
    • To comply with legal obligations and enforce our Terms.

    5. How We Share Your Information

    We do not sell your personal information. We may share data with the following third-party service providers who process information on our behalf:

    • Google LLC — for website analytics (Google Analytics).
    • Meta Platforms, Inc. — for advertising measurement (Meta Pixel).
    • Our customer communication platform — for storing form submissions, managing the mailing list, and powering the voice AI chat widget.

    These providers may process your data in accordance with their own privacy policies and may transfer data internationally.

    6. Third-Party Links

    The Site contains links to third-party platforms such as Spotify, Instagram, TikTok, Facebook, YouTube, ticketing providers, and our merchandise store. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

    7. Data Retention

    We retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your data at any time by contacting us.

    8. Your Rights

    Depending on your location, you may have the right to:

    • Access the personal information we hold about you.
    • Request correction or deletion of your personal information.
    • Opt out of marketing communications at any time.
    • Object to or restrict certain processing of your data.

    To exercise these rights, contact us using the details below.

    9. Security

    We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

    10. Children's Privacy

    The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

    11. Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Site after changes constitutes acceptance of the revised policy.

    12. Contact Us

    If you have questions about this Privacy Policy or your personal data, you can reach us through the Contact page or via our social media channels.